A bug in a Win­dows dri­ver update for LIBUSB-WIN32 may cause Jour­ney 13 (FHD Revi­sions) to not respond to touch via the built in OPS com­put­er or an exter­nal com­put­er con­nect­ed via HDMI and USB. The link to the doc­u­ment below out­lines a workaround to get your Win­dows 10 com­put­er back up and con­nect­ed.

Down­load Step-by-Step Workaround

 

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