the QOMO warranty

here's how to contact tech support

Email support@qomo.com and include the following information:

  1. Your name, address, email, and phone number.
  2. Your proof of purchase, including date and location purchased. Include a picture of the receipt or a copy of an email confirmation. To be eligible for protection under the warranty, you must have purchased your products from QOMO or from an authorized reseller of QOMO.

  • interactive displays

    Category Part Number Description Warranty
    Interactive Display QIT1365 4K Journey 13 Series 65" LED Touchscreen with Android Lollipop 3 Years
    Interactive Display QIT1375 4K Journey 13 Series 75" LED Touchscreen with Android LollipopJourney 13 Series 86" 4K LED Touchscreen with Android Lollipop 3 Years
    Interactive Display QIT1386 4K Journey 13 Series 86" 4K LED Touchscreen with Android Lollipop 3 Years
    Laser Projector QP8000T Laser Projector - WXGA; 3,300 Lm; 0.27 Ultra-Short Throw 1 Year
    Laser Projector QP8000T-Combo QP8000T Laser Projector and Mount bundle 1 Year
    Laser Projector Accessory QPM8000 Wall Mount for QP8000T 1 Year
    Laser Projector Accessory QP-LCT Interactive IR curtain module for QP8000T 1 Year
    Interactive Whiteboard QWB379 F1 79" IR Interactive Whiteboard; Painted Steel surface 2 Years
    Interactive Whiteboard QWB882 F1 82" 4:3 IR Interactive Whiteboard; Porcelain Steel surface; 6-point touch 2 Years
    Interactive Whiteboard QWB898 F1 98" 16:9 IR Interactive Whiteboard; Porcelain Steel surface, 6-point touch 2 Years
  • writing tablets

    Category Part Number Description Warranty
    Interactive Monitor QIT30 10" Interactive Presenter's Tablet - 2.4 GHz RF Wireless Control 1 Year
    Interactive Monitor QIT300 17" Interactive LCD Display - 4:3 XGA (1024 x 768) 1 Year
    Interactive Monitor QIT500 19" Interactive LCD Display- 16:10 WXGA+ (1440 x 900) 1 Year
    Interactive Monitor QIT600 F1 22.5" Interactive LCD Display - 16:9 HD (1920 x 1080) 1 Year
  • document cameras

    Part Number Description Warranty
    QPC20 F1 Ultra portable,5MP, USB, flip camera, scanner 2 Years
    QPC35 C Portable Camera, 5 MP, HD, Short-Arm Flexible Crane Neck 2 Years
    QPC35 Portable Camera, 5 MP, HD, Long-Arm Flexible Crane Neck 2 Years
    QPC80 H2 Portable Camera, 5 MP, 1080p In/Out, 7x Optical 10x Digital 2 Years
    QWC001 Wall Camera 8 MP 1080p Foldaway, lockable design 2 Years
    QD3300 H1 Full-Size Desktop Camera, 2 MP; VGA In/Out 2 Years
    QD3300 H1 Full-Size Desktop Camera, 5 MP; HDMI In/Out; Kensington Lock 2 Years
  • audience response

    Part Number Description Warranty
    QRF312 Class pack with 12 RF student remotes, 1 teacher remote, 1 receiver 2 Years
    QRF324 Class pack with 24 RF student remotes, 1 teacher remote, 1 receiver 2 Years
    QRF332 Class pack with 32 RF student remotes, 1 teacher remote, 1 receiver 2 Years
    QRF512 Class pack with 32 RF student remotes, 1 teacher remote, 1 receiver 2 Years
    QRF524 Class pack with 24 RF student remotes, 1 teacher remote, 1 receiver 2 Years
    QRF532 Class pack with 32 RF student remotes, 1 teacher remote, 1 receiver 2 Years
    QRF912 Class pack with 12 RF student remotes, 1 teacher remote, 1 receiver 2 Years
    QRF924 Class pack with 24 RF student remotes, 1 teacher remote, 1 receiver 2 Years
    QRF932 Class pack with 32 RF student remotes, 1 teacher remote, 1 receiver 2 Years
    QRF300 QRF300 Receiver 2 Years
    QPad 3RF Student QRF300 RF Wireless Response Keypad - Student 2 Years
    QPad 3RF Instructor QRF300 Wireless Response Keypad - Instructor 2 Years
    QRF500 QRF500 Receiver 2 Years
    QPad 5RF Student QRF500 Wireless Response Keypad - Student 2 Years
    QPad 5RF Instructor QRF500 Wireless Response Keypad - Instructor 2 Years
    QRF900 QRF900 Receiver 2 Years
    QPad 9RF Student QRF900 Wireless Response Keypad - Student 2 Years
    QPad 9RF Instructor QRF900 Wireless Response Keypad - Instructor 2 Years
  • accessories

    Part Number Description Warranty
    QBB400-70 BalanceBox Height Adjustable WALL MOUNT KIT for 55" & 65" Displays (91 lbs to 154 lbs) 3 Years
    QBB400-90 BalanceBox Height Adjustable WALL MOUNT KIT for 75" Displays (145 lbs to 209 lbs) 3 Years
    QBB650-130 BalanceBox Height Adjustable WALL MOUNT KIT for 85" Displays (172 lbs to 304 lbs) 3 Years
    QBB400-Mobile Mobile stand for BalanceBox 400 Series (Wall Mount Kit REQUIRED for complete installation) 3 Years
    QBB650-Mobile Mobile stand for BalanceBox 650 Series (Wall Mount Kit REQUIRED for complete installation) 3 Years
    QBB400-Tilt BalanceBox Wall Mount Kit with 60-degree Tilt for 55" displays ONLY 3 Years
    487A01 e-Box® Motorized height adjustable mobile stand for interactive flat panels up to 254 lbs [115 kg] (86" diagonal)  3 Years
    487A02 e-Box® Motorized height adjustable wall mount for interactive flat panels up to 265 lbs [120 kg] (86" diagonal) 3 Years
    487A03 e-Box® Motorized height adjustable tilt & touch mobile stand for interactive flat panels up to 210 lbs [95 kg] (75" diagonal) (Turns into a table) 3 Years
    RM EasiTeach RM EasiTeach Next Generation Interactive Software, Single License
    PC Journey 13 Optional PC for Journey - Does not include operating system 1 Year

get an additional year of warranty by registering your QOMO product online.

  • Date Format: MM slash DD slash YYYY